Several important requirements must be fulfilled to prevent delays and ensure that the HOOF is not rejected by the contractor.
It is recommended that a Home Oxygen Consent Form (HOCF) is completed before a HOOF. The HOCF allows you to share relevant information with the local home oxygen provider. If you require assistance with completing the form, contact your local Home Oxygen Assessment Service or local Home Oxygen Supplier.
Please note that faxed Home Oxygen Order Forms are no longer accepted. You need to submit the form through the BOC Home Oxygen Portal. For detailed information on how to submit a HOOF, please see the Home Oxygen Order Help Guides below.
When completing the HOOF, ensure that the form is as detailed as possible and fill in all mandatory parts, marked with an asterisk (*). Patient and carer details, clinical details, and patient's GP information are compulsory.
Section 7 to 9 has mandatory fields, such as flow rate, equipment type, and delivery mode, among others. Ensure that the flow rate is given in litres per minute with a digit to the left of the decimal point. If you require a mask, specify the mask type and % delivery (e.g. 28%).
The appropriate delivery mode can either be nasal cannula or mask. Select the urgent supply option only if the situation demands it. Mark one box only in section 10, selecting the most appropriate.
If you have a specific request, add it to section 11. You can use section 12 if you need queries to be specifically directed somewhere.
Home Oxygen Services are provided by four companies in England that cover particular geographical areas. To contact a supplier directly, please reach out to:
- Air Liquide (0808 143 9991) for London and South West of England
- Baywater Healthcare (0800 373 580) for North West of England, Yorkshire and The Humber, West Midlands, and Wales
- BOC (0800 136 603) for East of England, East Midlands, and Northern Ireland
- Dolby Vivisol (0800 917 9840) for North East of England and the South East of England
If you have any questions or require further assistance with completing a HOOF, please do not hesitate to reach out to your local Home Oxygen Assessment Service or Home Oxygen Supplier.
