Medical Oxygen Availability

Medical Oxygen Availability

January 2023

In accordance with government guidelines, we continue to ensure the safety of our employees and customers as we safely manage deliveries to customer sites.

BOC provides supplies of medical oxygen to critical care facilities and hospitals across NHS Trusts and Health boards.

BOC monitor stock levels daily, on a national basis. We have a large medical gas delivery fleet with multiple medical production branches throughout the UK. Our plants producing medical oxygen have capacity to meet the demands from the Healthcare sector.

BOC works closely with the DHSC, NHS and local trusts in England, Health boards in Wales and Scotland and NI and the HSE in Republic of Ireland, to implement processes and procedures to manage the fluctuating demand for medical gases. This includes priority planning for the most critical hospitals and patients to ensure oxygen is available for patient treatment.

Customers with medical oxygen are being encouraged to manage their cylinders in a safe and effective manner, including considering the use of piped oxygen or larger capacity cylinders where possible and ensuring that empty cylinders are available promptly for collection and reprocessing by BOC. An increased frequency of deliveries and collections may also be an option that can be explored with your BOC Account Manager.

BOC continues the Full for Empty policy for certain medical oxygen cylinder gases to ensure that supplies can be maintained and fairly distributed to all customers.




Find answers online

You can track your deliveries online quickly and easily. Simply, sign in and see the ‘Status’ column.

As an existing BOC customer who has never used the BOC Online Shop, activate your online account here.

To make a payment, create or amend POs, download a BOC document and more sign in or register to manage your BOC account.

Have some questions? Why not visit our help & support page for frequently asked questions.