Customer Service Centre

For general customer service queries, our customer service centre is open from 8am to 6pm Monday to Friday. BOC also offers a 24 hour support service for serious emergencies and incidents

Contact us on 0800 111 333

Before you call, did you know you can do all the following online?

Make an enquiry

You can also contact us for any queries by filling in the online form, and we will process your enquiry as quickly as possible.

Complete Enquiry Form


For all queries or questions relating to industrial gases, industrial products, safety products, healthcare, medical gases or related services offered by BOC.

Call us on 0800 111 333

Speciality Gases

For all orders and enquires relating to high purity gases, mixtures, refrigerants and gas control equipment.

Call us on 0800 02 0800

Dispense Gas

For all queries or questions relating to the products and services offered by BOC Sureserve.

Call us on 08457 302 302

Engineering Services

For enquiries relating to our Engineering Services including ONSTREAM

Call us on 0800 222 888

Please note:

For matters relating to your account, please ensure you quote your account number.

For gas-related emergencies and incidents at the roadside or on-site, call our 24-hour support service at any time

View emergency contact details