Credit Checks
We use technology provided by the credit reference agencies Experian and Dun & Bradstreet (“CRAs”) that processes personal information that you provide to us, in order to analyse your creditworthiness, which helps us to decide if we are able to offer you an account, through which you can purchase products and services from BOC, by phone, online, or using one of our stores or agents. We will also continue to exchange information about you with the CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share this information with other organisations, which may use it to make decisions on future applications for credit.
Experian provides a Credit Reference Agency Information Notice (“CRAIN”) with further information about how it uses and shares personal information that it receives about you and/or your business, which is available to review at this link: http://www.experian.co.uk/crain/index.html
Dun & Bradstreet also provides further information in its privacy policy about how it processes personal information, which is available on its website: https://www.dnb.co.uk/.
If you pass our credit checks, and our other account opening criteria (details of which will be made available to you during the account opening process) you will be entitled to open an account with us and order any of our products and services in accordance with our General Conditions of Sale. If you do not pass our credit checks you will not be able to set up an account but you may still be entitled to order our products or services (in accordance with our General Conditions of Sale) at our discretion, by making payment upfront.
Pricing Variations
We use software that processes your personal information (including contact details) and information about your transaction history with us in order to produce recommendations for periodical variations in the pricing of our products and services. We use this software to help us to decide how and when to change our prices. Our Sales Teams ultimately decide if any price change recommendations produced by the software will be applied.
Third Party Advertising Partners
We use third party advertising partners for a variety of marketing services which may include but are not limited to:
• LinkedIn‘s Matched Audience built via your email address as provided to us, with information held in your LinkedIn account (if you have one) in order to enable LinkedIn to show you adverts for our services when you are navigating LinkedIn. You can find more information about how your personal data may be used in connection with LinkedIn‘s advertising and options for opting out here: https://www.linkedin.com/legal/privacy-policy
• Facebook’s Custom Audience service which matches your email address as provided to us, with information held in your Facebook account (if you have one) in order to enable Facebook to show you adverts for our products and services when you are navigating Facebook. You can find more information about how your personal data may be used in connection with Facebook’s advertising and options for opting out here: https://www.facebook.com/privacy/explanation
• Google‘s Customer Match service which matches your email address as provided to us, with information held in your Google account (if you have one) in order to enable Google to show you adverts for our products and services when you are searching on Google, using Google’s search network, shopping function, on YouTube or on Gmail.
• Other online marketing services of Google’s, Google Search which places our adverts within search results; Google Display Network which makes available to us advert space on third party websites; and Google Remarketing which places BOC adverts on third party websites following a user having visited a BOC website.
• These services use cookies (and in some instances information held in your Google account, if you have one) in order to build profiles about you, for the purposes of providing you with personalised adverts. See section 7 below for further details on cookies.
You can find out more about how your personal information may be used in connection with Google’s advertising functions and options for opting out here: www.google.co.uk/intl/en/policies/technologies/ads
If you object to profiling made in relation to you or would like more information about the personal information which has been used to create a profile, you may contact us at:DPM@boc.comor by calling 0800 111 333.